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Service Outage
Posted: Wed Jun 09, 2004 5:27 pm
by Troy
My appologies for the extended service outage that we experienced yesterday. After much "discussion" with a less then helpful tech support staff at our hosting company, I believe we may have solved the problem.
In the end, it was determined to be a hardware problem. We have been switched to a new server chassis (moving the hard drive over) and all APPEARS to be running well.
Troy
Posted: Wed Jun 09, 2004 6:24 pm
by Daimyo
Yes... I think I was on yesterday (or it may be some wild dream) and the site looked completely different, it was very strange.
Posted: Wed Jun 09, 2004 7:06 pm
by Formendacil
I managed to get on yesterday in the morning, but when I tried again at lunch time, and subsequently throughout the day, I had no success. I was quite ticked at my server (thinking the problem was on my end). Thanks for getting it back online.
Posted: Wed Jun 09, 2004 9:50 pm
by Brickboy
Man I'm glad that's fixed.
I almost died of boredom!
Alan
Posted: Thu Jun 10, 2004 4:59 pm
by brian
All I could think was ....Where is classic-castle? Why can't I get on to classic-castle? Is it gone?
Thank God, I can stop taking my prozac now. Just a scare, just a scare! Glad to have you back.
Posted: Thu Jun 10, 2004 5:24 pm
by Daimyo
Daimyo wrote:Yes... I think I was on yesterday (or it may be some wild dream) and the site looked completely different, it was very strange.
I do sincerely believe I'm going slightly mad. Perhaps it was a strange dream- I do recall yellow dancing daffodils.
Re: Service Outage
Posted: Fri Jun 11, 2004 12:47 am
by footsteps
Troy wrote:After much "discussion" with a less then helpful tech support staff at our hosting company,
I wonder if your 'discussion' was similar to this phone call ...
Customer: My modem isn't working. I've re-installed, re-booted, re-plugged in... the power light is on, but it won't connect to the internet.
Tech Support: Okay, first thing is to send an email to our tech department detailing the problems you're having...
Customer: Email??
Tech Support: Yes, email.
Customer: Send an email to tech support saying that my modem doesn't connect online and that my email doesn't work???
Tech Support: Yes, that's correct.
And in case you're wondering, the Customer was my boss. He tells it much better than I can.
Alan
Posted: Sun Jun 13, 2004 5:12 am
by Troy
Mine was more along the lines of:
"Your server won't boot. We don't know why. For $75/hour we can fix it."
Now call me cynical, but why would I pay $75/hour to someone to fix something when they don't even know what the problem is...
Troy
Posted: Mon Jun 14, 2004 11:37 am
by jamitjames
My one was like this
The page cannot be displayed
The page you are looking for is currently unavailable. The Web site might be experiencing technical difficulties, or you may need to adjust your browser settings.
:evil: :evil: :evil:
Posted: Thu Jun 17, 2004 2:07 am
by Bricksidge
Snoopy wrote:Wow! I must have just missed it. I was on several times throughout the day yesterday and didn't experience any problems.
Well, it was over a week ago, so maybe that's why you missed it
Posted: Thu Jun 17, 2004 2:10 am
by Snoopy
I just realized that. I deleted my previous post. Sorry!