I sent an order for a Train shed and several items that were on special
(web special, all items at least 50% off).
When I got my packing slip with the order (after receiving it), it said I
owed them. What had happened is that they didn't apply the discounts
from the specials.
I phoned them, and the kind representative said she would look into it
and try her best to give me a credit for the stuff on sale.
The advisorary note, is that if you order something that's a web special,
make sure you annotate on your order that the item is indeed a
web-special.
Honestly, though its like the left hand doesn't know what the right hand
is doing...
Just thought I'd post that,
Benjamin Medinets