Service Outage
- Troy
- King Mnementh the Bronze
- Posts: 304
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Service Outage
My appologies for the extended service outage that we experienced yesterday. After much "discussion" with a less then helpful tech support staff at our hosting company, I believe we may have solved the problem.
In the end, it was determined to be a hardware problem. We have been switched to a new server chassis (moving the hard drive over) and all APPEARS to be running well.
Troy
In the end, it was determined to be a hardware problem. We have been switched to a new server chassis (moving the hard drive over) and all APPEARS to be running well.
Troy
Last edited by Troy on Thu Jun 17, 2004 2:09 am, edited 1 time in total.
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- Formendacil
- Knight Templar
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Daimyo wrote:Yes... I think I was on yesterday (or it may be some wild dream) and the site looked completely different, it was very strange.
I do sincerely believe I'm going slightly mad. Perhaps it was a strange dream- I do recall yellow dancing daffodils.
"Alright Kif, let's show these freaks what a bloated, runaway military budget can do"
Re: Service Outage
I wonder if your 'discussion' was similar to this phone call ...Troy wrote:After much "discussion" with a less then helpful tech support staff at our hosting company,
Customer: My modem isn't working. I've re-installed, re-booted, re-plugged in... the power light is on, but it won't connect to the internet.
Tech Support: Okay, first thing is to send an email to our tech department detailing the problems you're having...
Customer: Email??
Tech Support: Yes, email.
Customer: Send an email to tech support saying that my modem doesn't connect online and that my email doesn't work???
Tech Support: Yes, that's correct.
And in case you're wondering, the Customer was my boss. He tells it much better than I can.
Alan
I'm a human BEING, not a human doing!
The two most important days of your life are the day you are born
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The two most important days of your life are the day you are born
and the day you discover why. (Donald Sensing)
One plus one equals three... for large values of one. (Bruce Fournier)
- Troy
- King Mnementh the Bronze
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Mine was more along the lines of:
"Your server won't boot. We don't know why. For $75/hour we can fix it."
Now call me cynical, but why would I pay $75/hour to someone to fix something when they don't even know what the problem is...
Troy
"Your server won't boot. We don't know why. For $75/hour we can fix it."
Now call me cynical, but why would I pay $75/hour to someone to fix something when they don't even know what the problem is...
Troy
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- jamitjames
- Gentleman
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My one was like this
The page cannot be displayed
The page you are looking for is currently unavailable. The Web site might be experiencing technical difficulties, or you may need to adjust your browser settings.
:evil: :evil: :evil:
The page cannot be displayed
The page you are looking for is currently unavailable. The Web site might be experiencing technical difficulties, or you may need to adjust your browser settings.
:evil: :evil: :evil:
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- Bricksidge
- Philosopher-King of the Gong Farmers
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Well, it was over a week ago, so maybe that's why you missed itSnoopy wrote:Wow! I must have just missed it. I was on several times throughout the day yesterday and didn't experience any problems.
~[url=http://www.neutronbot.com/kevin/]Kevin Blocksidge[/url]