7979 Castle Advent Calendar Code

Post by **architect** » Fri Sep 26, 2008 4:00 pm

Here are the SAH codes:

USA = JESTERUS
Canada = JESTERCA

1-800-835-4386

Phone orders only with a limit of 2 sets.

Ben

timber_wolf899 · Post by **timber_wolf899** » Fri Sep 26, 2008 4:25 pm

is anyon els ehaving problems with S@H?

The rep couldnt hear me for anything and didn thav ea clue what he was doing. spent half an hour on the phone and no order. very frustraited.

Username · Post by **Username** » Fri Sep 26, 2008 4:37 pm

Ordered 2. 70$+ Ouch!

And I didn't even need to give the JesterUS code. Haha...

Dunechaser · Post by **Dunechaser** » Fri Sep 26, 2008 4:58 pm

Username wrote:And I didn't even need to give the JesterUS code. Haha...

That's a problem. I've let Steve Witt know. Thanks!

Count Blacktron · Post by **Count Blacktron** » Fri Sep 26, 2008 5:07 pm

Well I just got off the phone ordering this set and I am very happy that I was able to order 2 @ $74 plus change shipped to my home addy. The phone service was courteous and delightful. I don't know her name, but she was quite well aware of what was going on. She told me that the phone orders have been literally pouring in; this day has been one of their busiest ordering days ever. I believe US and Canada Castle fans, you have spoken with your dollars quite loudly. I tried to be as charming as possible, but even that limited me to two copies. The limit is strict but given how well they are tracking it it is entirely possible for a re-run or similar item one day. Let me just restate that the LEGO S@H service couldn't be happier with our response, or more glad to offer it to their customers. I doubt this oversight will happen again.

LEGO has once again pulled a winner from the ashes.

Thank you for setting this up guys/gals. I am very excited.

Morgan19 · Post by **Morgan19** » Fri Sep 26, 2008 5:53 pm

All these advent threads are making my head spin.

Today being my first phone-in to S@H, I think what really struck me was just how absolutely delightful the sales rep was. We were joking to each other and actually carrying on a "real" conversation while she was waiting for the computer to do its thing– I never once had the sense that she was trying to get me off the phone or just "do the job", as it were. That was very impressive.

In short, it was (*gasp!*) like talking to a real person instead of just someone on the phone.

m19

Username · Post by **Username** » Fri Sep 26, 2008 6:23 pm

Dunechaser wrote:
Username wrote:And I didn't even need to give the JesterUS code. Haha...
That's a problem. I've let Steve Witt know. Thanks!

I mentioned that I had a code, and they replied that they needed that too. They were probably just used to getting so many calls for the set. But they wouldn't let me order 5614 Good Wizard!

Tedward · Post by **Tedward** » Fri Sep 26, 2008 6:25 pm

Username wrote:Ordered 2. 70$+ Ouch!

Try the $95 (including shipping and taxes) I was charged for two to Canada! Double-ouch!

Still think Steve should have brought a pallet-load with him to BrickCon.

yakkotank · Post by **yakkotank** » Fri Sep 26, 2008 6:31 pm

Morgan19 wrote:
In short, it was (*gasp!*) like talking to a real person instead of just someone on the phone.

Their customer service is amazing. I had a problem with an order last year. I spoke to a rep and got disconnected during the call, and she actually called me back!

Post by **Troy** » Fri Sep 26, 2008 6:32 pm

timber_wolf899 wrote:is anyon els ehaving problems with S@H?

The rep couldnt hear me for anything and didn thav ea clue what he was doing. spent half an hour on the phone and no order. very frustraited.

You likely got sent to their overflow call center. Whoever they contract that out to isn't very good, and they often are not up to date on things.

It's usually easy to tell when you've been sent there, and I usually just hang up and call back hoping to get to a real S@H rep.

Troy

Lewa Rocks · Post by **Lewa Rocks** » Fri Sep 26, 2008 8:07 pm

How much does each one cost?
Edit: never mind that. How long does this last for?

Post by **Athos** » Fri Sep 26, 2008 8:19 pm

Not sure. Until they run out, maybe? In any event, I'd figure it won't last long.

Steve

Username · Post by **Username** » Fri Sep 26, 2008 8:27 pm

Lewa Rocks wrote:How much does each one cost?
Edit: never mind that. How long does this last for?

Get it while you can! I don't think they will get any cheaper (unless they go on sale after Christmas).

Tower of Iron Will · Post by **Tower of Iron Will** » Fri Sep 26, 2008 8:37 pm

Username wrote:
Lewa Rocks wrote:How much does each one cost?
Edit: never mind that. How long does this last for?
Get it while you can! I don't think they will get any cheaper (unless they go on sale after Christmas).

I would be suprised if LEGO had any left over, considering the interest in the set on this site alone. As Ben said in his email the ordering code was to be sent out to other AFOL fan sites.
-Tower

Stone Goblin · Post by **Stone Goblin** » Sat Sep 27, 2008 12:32 am

I called around 1:00pm. Had to wait a few minutes on the phone, not too long. I was asked for the code for my order. The person also asked me if I knew about the City calender. I said I did, but wasn't interested in getting any. I was going to order just the one Castle Advent Calender but my brother wanted one too at the last minute. So I got two for $68.93.