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Service Outage

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Service Outage

Postby Troy » Wed Jun 09, 2004 5:27 pm

My appologies for the extended service outage that we experienced yesterday. After much "discussion" with a less then helpful tech support staff at our hosting company, I believe we may have solved the problem.

In the end, it was determined to be a hardware problem. We have been switched to a new server chassis (moving the hard drive over) and all APPEARS to be running well.

Troy
Last edited by Troy on Thu Jun 17, 2004 2:09 am, edited 1 time in total.
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Postby Daimyo » Wed Jun 09, 2004 6:24 pm

Yes... I think I was on yesterday (or it may be some wild dream) and the site looked completely different, it was very strange.
"Alright Kif, let's show these freaks what a bloated, runaway military budget can do"
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Postby Formendacil » Wed Jun 09, 2004 7:06 pm

I managed to get on yesterday in the morning, but when I tried again at lunch time, and subsequently throughout the day, I had no success. I was quite ticked at my server (thinking the problem was on my end). Thanks for getting it back online. :D
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Postby Brickboy » Wed Jun 09, 2004 9:50 pm

Man I'm glad that's fixed. :D I almost died of boredom!
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Postby brian » Thu Jun 10, 2004 4:59 pm

All I could think was ....Where is classic-castle? Why can't I get on to classic-castle? Is it gone? :shock: Thank God, I can stop taking my prozac now. Just a scare, just a scare! Glad to have you back. :)
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Postby Daimyo » Thu Jun 10, 2004 5:24 pm

Daimyo wrote:Yes... I think I was on yesterday (or it may be some wild dream) and the site looked completely different, it was very strange.



I do sincerely believe I'm going slightly mad. Perhaps it was a strange dream- I do recall yellow dancing daffodils.
"Alright Kif, let's show these freaks what a bloated, runaway military budget can do"
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Re: Service Outage

Postby footsteps » Fri Jun 11, 2004 12:47 am

Troy wrote:After much "discussion" with a less then helpful tech support staff at our hosting company,

I wonder if your 'discussion' was similar to this phone call ...

Customer: My modem isn't working. I've re-installed, re-booted, re-plugged in... the power light is on, but it won't connect to the internet.

Tech Support: Okay, first thing is to send an email to our tech department detailing the problems you're having...

Customer: Email??

Tech Support: Yes, email.

Customer: Send an email to tech support saying that my modem doesn't connect online and that my email doesn't work???

Tech Support: Yes, that's correct.

And in case you're wondering, the Customer was my boss. He tells it much better than I can.

Alan
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and the day you discover why. (Donald Sensing)
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Postby Troy » Sun Jun 13, 2004 5:12 am

Mine was more along the lines of:

"Your server won't boot. We don't know why. For $75/hour we can fix it."

Now call me cynical, but why would I pay $75/hour to someone to fix something when they don't even know what the problem is...

Troy
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Postby jamitjames » Mon Jun 14, 2004 11:37 am

My one was like this

The page cannot be displayed
The page you are looking for is currently unavailable. The Web site might be experiencing technical difficulties, or you may need to adjust your browser settings.

:evil: :evil: :evil:
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Postby Bricksidge » Thu Jun 17, 2004 2:07 am

Snoopy wrote:Wow! I must have just missed it. I was on several times throughout the day yesterday and didn't experience any problems.


Well, it was over a week ago, so maybe that's why you missed it ;)
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Postby Snoopy » Thu Jun 17, 2004 2:10 am

I just realized that. I deleted my previous post. Sorry!
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